Exam Name: Salesforce Certified Platform Strategy Designer
Certification Provider: Salesforce
Corresponding Certification: Salesforce Strategy Designer
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Instant Download Plat-UX-102 Exam Dumps : Salesforce Certified Platform Strategy Designer
Updated: Sep 23, 2026
No. of Questions: 138 Questions & Answers with Testing Engine
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Salesforce Plat-UX-102 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Tools and Artifacts | - Salesforce platform capabilities
|
| Topic 2: Intangible Deliverables | - Communication and visioning
|
| Topic 3: Value Design | - Strategic direction
|
Salesforce Certified Platform Strategy Designer Sample Questions:
The team at Cloud Kicks is spending too much time curating dashboards of the company ' s sales pipeline for multiple different levels of leadership, who are interested in different views of the same data. What should the strategy designer recommend to help the team efficiently share the right data?
- A. Create dashboards in Tableau.
- B. Provide Kanban view in Revenue Cloud.
- C. Develop reports in Sales Cloud.
Correct Answer: A 🗳️
Explanation: Only visible for PassLeaderVCE members. You can sign-up / login (it's free).
While conceptualizing a new footwear line, the design team gained feedback that both employees and consumers are seeking more sustainable products. Leaders need more rationale to justify the investment.
Which values-based design principle should be used to reinforce this feedback?
- A. Use energy from renewable resources.
- B. Focus on creating enduring advantage.
- C. Create products from recycled materials.
Correct Answer: B 🗳️
Explanation: Only visible for PassLeaderVCE members. You can sign-up / login (it's free).
Cloud Kicks ' stakeholders engaged a strategy designer to help with their business goal of reducing support costs. After a series of interviews, the designer recommends self-service in Experience Cloud as a way to address the goal. Which capability should drive self-service in Experience Cloud?
- A. Exposing their knowledge base to customers
- B. Allowing customers to see their open cases
- C. Providing dashboards of orders to customers
Correct Answer: A 🗳️
Explanation: Only visible for PassLeaderVCE members. You can sign-up / login (it's free).
Cloud Kicks (CK) has a large number of customer support requests. CK has identified a need for updated documentation as part of a new customer service design, making self-service available within the experience.
What should be used to measure ongoing success?
- A. Decreased number of customer cases
- B. Increased number of Knowledge articles
- C. Decreased bounce rate on documentation pages
Correct Answer: A 🗳️
Explanation: Only visible for PassLeaderVCE members. You can sign-up / login (it's free).
At a project kickoff, a stakeholder shared the hypothesis that the price point was the reason their product was failing in the market. But when the design team conducted qualitative research, they learned that customers wanted an entirely different type of product. How should the design team present this information knowing they would challenge a stakeholder ' s hypothesis?
- A. In a walking deck with video clips from research sessions
- B. In an insights workshop with plenty of time for group discussion
- C. In a ' How Might We ' statement to encourage new ideas
Correct Answer: B 🗳️
Explanation: Only visible for PassLeaderVCE members. You can sign-up / login (it's free).
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