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Avaya IP Office™ Platform Support Online Test Sample Questions:

1. A customer tells you that the Avaya IP Office™ VoIP system has too much lag time between the speaker and the listener.
Which two statements describe what you would do to determine the cause of the delay? (Choose two.)

A) Examine the IP Telephone VoIP settings
B) Check the PSTN Connection.
C) Enable RTCP monitoring.
D) Use SSA.
E) Use debug view.

2. Assuming the Security setting is at its default status, which Service User in Security Administration is responsible for the Avaya IP Office™ user synchronization between the Avaya IP Office™ server and one-X® Portal?

A) EnhTcpaService
B) ServiceUser
C) BusinessPartner
D) Administrator

3. When ISDN/PRI calls are being disconnected, what tool should be utilized to troubleshoot the issue?

A) Debug View with default filters
B) System Monitor with enabled ISDN L3 filter options.
C) Debug Manager on DTE port
D) SSA Snapshot

4. What is the approach for updating the voice prompts on the Embedded Voicemail?

A) Using the Embedded File Management option in the Manager Application
B) Leveraging the External File Management feature in the System Status Application
C) Utilizing the Voice Wizard capability in the Manager Application
D) Adopting the Embedded Monitoring Management tool

5. A customer wants to use one of their local servers to supply the time and date for the Avaya IP Office™ 500V2.
In the System menu/Time Config Source, which setting would you select to achieve this?

A) None
B) SNTP
C) Local
D) Voicemail Pro/Manager

Solutions: