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Avaya 3000-3 Exam Syllabus Topics:

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. Click the Exhibit button.

A new customer reported an issue on their sire in Milan. The IP telephone can login but cannot make calls to any agents that are using analog telephones. Based on the System Monitor traces shown in the exhibit, what is the problem?

A) Embedded Voicemail is not running properly.
B) You need to buy additional licenses
C) 20 packets missed means too many packets lost; IP Office stops the call proceeding.
D) All cards may not be seated correctly.

2. A customer is installing ContactStore 7.8 on a separate Windows server from the VoiceMail Pro Server. What must be set in the servers so that the recordings move from the voicemail server to the ContactStore server?

A) IP Office must be in a SCN.
B) VoiceMail Pro must be part of the domain.
C) The registry key is a string containing the name of the share.
D) The Workgroup name must be in each server.

3. If ISDN/PRI calls are getting dropped, which tool should be used to troubleshoot the issue?

A) System Monitor with default filters
B) System Monitor with ISDN L3 filter options enabled
C) Debug Manager on DTE port
D) SSA Snapshot

4. The design for an IP Office has two locations. They will need telephones, voicemail, and meet-me conferencing ability. They will have a PRI at the main office and the remote office will use the main office PRI for inbound and outbound calls. The main site has 40 users and one fax machine. The remote site has 15 users and one fax machine. Which cards and modules are required in the IP Office at the main site to support all digital telephones?

A) IP500 Essential edition, three Digital Station 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module.
B) IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32 Universal PRI Trunk Card, one DS30 Module.
C) IP500 Essential edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32, Universal PRI Trunk Card, one DS30 Module.
D) IP500 Preferred edition, three Digital Statin 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module.

5. Which hunt group supports Forward Hunt Group Calls?

A) Collective
B) Sequential
C) Longest Waiting
D) Collective Call Waiting

Solutions: