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Avaya 7004-1 Exam Syllabus Topics:

SectionObjectives
Topic 1: Communication Server 1000 Architecture and Maintenance- Communication Server 1000 platform architecture
  • 1. Hardware and software maintenance concepts
    • 2. System components and deployment models
      Topic 2: Maintenance and Troubleshooting- Fault diagnosis and recovery
      • 1. Alarm analysis and log interpretation
        • 2. Troubleshooting telephony and network issues
          Topic 3: Networking and Routing- Network configuration
          • 1. IP networking and gateway configuration
            • 2. Routing, zones, and signaling parameters
              Topic 4: System Upgrades and High Availability- Upgrade and resiliency features
              • 1. Software upgrade procedures
                • 2. Redundancy, survivability, and backup strategies
                  Topic 5: System Administration and Configuration- Configuration management
                  • 1. Dial plan and numbering configuration
                    • 2. User, telephone, and feature administration

                      Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

                      Click the Exhibit button.


                      A customer has deployed a Communication Server 1000 RIs. 7 x system at their site. You have been asked to swap two telephone sets shown in the print-outs.
                      What win you ten me customer regarding this request?

                      • A. These two telephones cannot be swapped because they do have compatible
                      • B. These two telephones cannot be swapped because they are not in the some Call Pickup group.
                      • C. These two telephones can be swapped because they are both assigned to TGAR 1.
                      • D. These two telephones can be swapped because they both have the same VCE Class of service.
                      Reveal Solution  Discussion  0

                      Correct Answer: A  🗳️

                      When deploying ESA for IP telephones, a method for determining the location of the IP telephones is required. If you are deploying internally, what would one method be?

                      • A. Deploy ESA Package 382 (Virtual Office).
                      • B. Deploy Discovery Manager (DM)
                      • C. Deploy ESA Package 387 (Virtual Office Enhancement)
                      • D. Deploy Location Information Services (US)
                      Reveal Solution  Discussion  0

                      Correct Answer: B  🗳️

                      Click the Exhibit button.

                      Refer to the customer's dialing plan and programming show in the exhibits.
                      Assuming all required Route List Indexes have been programmed, why will the station user's dialed call of 8-1-717-398-8001 not complete?

                      • A. NPA 1717 is not provisioned in the customer's database
                      • B. AC2 Access Code was not dialed
                      • C. 398-8001 would be denied under the SDRR programming
                      • D. AC1 Access Code was not dialed
                      Reveal Solution  Discussion  0

                      Correct Answer: C  🗳️

                      Click the Exhibit button.

                      Consider the customer's current programming: NCOS of 2 = FRL of 2 Class of Service on all sets is CTD
                      With reference to the exhibit, how would you modify Route List Index 1 to permit all station users with an NCOS of 2 to place 1+912 calls?

                      • A. Change FLI on NPA entry for 1214 to RLI 2
                      • B. Change FRL on Route List Index 1 to FRL 4
                      • C. Leave all existing programming as is.
                      • D. Change FRL on Route List Index 1 to FRL 1
                      Reveal Solution  Discussion  0

                      Correct Answer: D  🗳️

                      To enabled and configured SIP on a Communication Server 1000 system, which software component on the IP Telephone Node must you enabled first using Element Manger?

                      • A. SIPGateway
                      • B. Terminal Proxy Server (TPS)
                      • C. SIP Proxy
                      • D. Media Gateway
                      Reveal Solution  Discussion  0

                      Correct Answer: B  🗳️

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