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IBM C9020-970 Exam Syllabus Topics:

SectionObjectives
Topic 1: IBM Enterprise Storage Portfolio- IBM Flash Storage Solutions
  • 1. Flash storage value proposition
    • 2. IBM FlashSystem family
      - Hybrid Storage Solutions
      • 1. IBM XIV Storage System
        • 2. IBM DS8000 family
          Topic 2: Storage Sales Methodology- Customer Requirements Analysis
          • 1. Business and technical requirement identification
            • 2. Workload assessment
              - Solution Positioning
              • 1. Competitive positioning
                • 2. IBM sales tools and resources
                  • 3. Feature and benefit mapping
                    Topic 3: Software Defined Storage- IBM Spectrum Storage Portfolio
                    • 1. IBM Spectrum Protect
                      • 2. IBM Spectrum Virtualize
                        • 3. IBM Spectrum Control
                          • 4. IBM Spectrum Scale
                            • 5. IBM Spectrum Archive
                              Topic 4: Enterprise Data Protection and Tape Solutions- Enterprise Tape Portfolio
                              • 1. TS3500 and TS4500 libraries
                                • 2. TS7700 series

                                  IBM Enterprise Storage Sales V4 Sample Questions:

                                  1. A customer wishesto have a disk storage system that provides recommendations on moving data to optimize performance.
                                  Which solution should you recommend to this customer?

                                  A) V5000 with Capacity Magic
                                  B) IBM Spectrum Control with V7000
                                  C) TS3500 with Disk Optimizer
                                  D) ESS with Intratier Rebalancing


                                  2. A customer has a TS3500 tape library with two expansion frames. Today, the library has ten (10) LTO-2 drives and only 100 tape cartridge slots available. With the LTO-2 drives, a one week rotation would typically utilize 80 tape cartridges. The customer is adding 500 LTO-2 cartridges per year. The cost of maintenance on the LTO-2 drives is getting expensive.
                                  What should you recommend to this customer?

                                  A) Replace all LTO-2 drives with LTO-6 drives immediately
                                  B) Replace all LTO-2 drives with LTO-5 drives immediately
                                  C) Add an expansion frame with six LTO-6 drives and 400 LTO-6 cartridges
                                  D) Add two LTO-6 drives and 80 LTO-6 cartridges to start


                                  3. Which storage solution allows a customer to dramatically increase performance while protecting investment in legacy storage?

                                  A) IBM Spectrum Protect
                                  B) IBM XIV
                                  C) IBM DS8870
                                  D) IBM FlashSystem V840


                                  4. For which two purposes is a TCO calculation used? (Choose two.)

                                  A) To compare an IBM solution with a competitive solution
                                  B) To differentiate between OPEX and CAPEX for the proposed solution
                                  C) To calculate the projected downtime cost for the proposed solution
                                  D) To compare the warranty cost with the maintenance cost
                                  E) To compare an IBM solution versus an alternative IBM solution


                                  5. Which type of tape should an IBM sales specialist recommend to an enterprise customer?

                                  A) DLT
                                  B) 3480
                                  C) SLC
                                  D) LTO


                                  Solutions:

                                  Question # 1
                                  Answer: C
                                  Question # 2
                                  Answer: A
                                  Question # 3
                                  Answer: D
                                  Question # 4
                                  Answer: A,B
                                  Question # 5
                                  Answer: D

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