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Oracle 1Z1-1038 exam consists of 60 multiple-choice questions that must be completed within 105 minutes. The passing score for the exam is 63%, and the exam is available in several languages including English, Japanese, and Spanish.

The Oracle Cross-Channel Contact Center Cloud 2019 Implementation Essentials certification exam is designed to test the candidate's knowledge of implementing Oracle Cross-Channel Contact Center Cloud solutions, including knowledge of the architecture, components, and functionality of Oracle Cross-Channel Contact Center Cloud. 1Z1-1038 exam also assesses the candidate's ability to configure and manage the various components of the solution, including Oracle Engagement Cloud, Oracle Service Cloud, and Oracle Field Service Cloud.

Reference: https://education.oracle.com/oracle-cross-channel-contact-center-cloud-2019-implementation-essentials/pexam_1Z0-1038

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