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PMI Project Management Office Certified Professional Sample Questions:

1. A PMO was set up in a large organization with a highly skilled PMO professional appointed to lead it. The sponsor agreed to give the PMO professional all the necessary resources from the beginning. The PMO professional and team immediately progressed with the implementation of accepted project management methodologies and internationally recognized practices and tools. At the end of the year, executive leadership raised concerns about the PMO ' s performance.
What should the PMO professional have considered during the service catalog development?

A) The PMO professional should have interviewed other members of the executive leadership team and not just the PMO sponsor.
B) The PMO professional should have surveyed the portfolio, program, and project managers because they are the ones using the methodologies and tools.
C) The PMO professional should have benchmarked against the experience of successful PMOs from other organizations.
D) The PMO professional should have identified the needs of all of the customer groups and adapted the service catalog based on their pain points and expectations.

2. A PMO has been working for the past 3 years and generates moderate perceived value for senior management. The company ' s senior management is concerned with the lack of direction and the reactive working style that the PMO follows.
How should the PMO professional work with senior management to increase the PMO ' s perceived value?

A) Provide training and project competency development to project managers.
B) Create regular touch points with senior management to review and evolve the PMO ' s strategic roadmap.
C) Ask the project managers to provide a performance report to senior management.
D) Collect senior management ' s concerns regularly and address them with the project managers.

3. The senior management of an organization is unable to cope with an increasing number of projects. The chief operations officer heard of a very successful PMO in another organization and decided to recruit their PMO leader. The expectations are high for the new PMO leader, and the organization demands they set up a PMO that is as successful as their previous organization ' s PMO.
What is the first thing the PMO leader should do to deliver on this expectation?

A) Define the appropriate type of PMO for the current organizational context and develop services accordingly.
B) Establish the same services based on their experience in the previous organization to guarantee success.
C) Analyze the customer expectations and apply their experience from the previous organization as needed.
D) Benchmark the current services with their previous experience and adjust the services as needed.

4. A junior team member is assigned to a project that uses a unique, in-house methodology. What should the PMO professional do to ensure the junior team member is productive within the shortest possible time?

A) Monitor the performance of the junior team member and provide training when required.
B) Provide the junior team member with the methodology study guide for self-study.
C) Assign a more senior team member to mentor and guide the junior team member.
D) Schedule a refresher training on the methodology for all project team members.

5. A newly established PMO has been given an opportunity to give a presentation to the executive committee of a natural flavors company. The new PMO is striving to shape its service offerings to support the research and development (R & D) department of the company.
What should the PMO leader do to gain executive support?

A) Leverage benchmarks and case studies that highlight how the PMO can improve the success rate of delivering projects on time and within budget.
B) Present detailed reports on R & D project performance metrics and key performance indicators (KPIs) managed by the PMO.
C) Demonstrate how the PMO aligns projects with the strategic goals of the organization, using R & D as an example.
D) Showcase the ability of the PMO to standardize processes and increase efficiency across projects in the R & D portfolio.

Solutions: