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Pegasystems Certified System Architect (CSA) 74V1 Sample Questions:

1. The business process for an automobile insurance claim consists of the following phases:
* Submission: The customer contacts a customer service representative (CSR) to file the claim.
* Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.
* Repair: A third party performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.
* Verification: After each vehicle repair, the adjuster closes the claim.
According to Pega best practices, which phase can you implement as a child case?

A) Review
B) Repair
C) Verification
D) Submission

2. A list report includes columns for purchase requests and regional cost centers. A manager wants the report to show the total number of purchase requests for each of the regional cost centers.
How do you configure the report definition?

A) Use the purchase requests column to group the cost centers.
B) Summarize the purchase requests column by count.
C) Summarize the regional cost centers by count.
D) Filter the results so that the report includes only cost center and purchase requests.

3. Users can access an apartment hunting application from different devices with different screen sizes. A screen displays the photos of available properties. By default, the photos are displayed in three columns. When the screen width is less than 800 pixels, the photos should be displayed in two columns.
How do you implement the screen for this requirement?

A) Use a dynamic layout with a responsive breakpoint at 800 pixels to change from inline-grid triple to inline-grid double format.
B) Use a column layout with a responsive breakpoint at 800 pixels to hide the left column.
C) Circumstance the layout to display different number of columns at different screen sizes.
D) Circumstance the section rule to display different number of columns at different screen sizes.

4. A requirement states: A customer can update an address at any point during case processing by performing the following steps.
1. The customer submits the new address.
2. The application verifies that the address matches postal service requirements.
3. The customer then approves the corrected address.
How do you configure this requirement?

A) Add an alternate stage to the case life cycle to change the address.
B) Add a button to each assignment to present the customer with a form to submit a new address.
C) Add a case-wide optional process to the case workflow to perform the address change.
D) Add a case-wide optional action to the workflow for the address submission.

5. Which three use cases demonstrate the Pega dynamic UI behavior? (Choose Three)

A) Unmask a password field when users click an icon.
B) Display a message upon form submission that a date field must be in the future.
C) Display a shipping address section when users select the Different than billing address check box.
D) Automatically calculate order total when users change quantities.
E) Display partner information fields when a screen loads for married applicants.

Solutions: