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Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

Question 1

A nonprofit wants to load 10 years of historical fundraising data from the legacy system. While attempting to load the data, an Apex CPU Time Limit Exceeded error message appears and many records fail to load.
How should the consultant change the configuration to complete the data load successfully?

A. On the Trigger Handlers tab, uncheck the Active checkbox on all Trigger Handlers.
B. On the Trigger Handlers tab, add the consultant's username to the Usernames to Exclude field.
C. On the NPSP Settings tab, under the Batch Processing Settings page, decrease the GAU Batch Size.
D. On the NPSP Settings tab, decrease the batch size for NPSP rollups.

Question 2

The admin at a nonprofit wants to delegate authority to two specific users to process gift entries.
Which three permissions should the consultant add to a permission set so the users can perform this work with only the necessary level of access?
Choose 3 answers

A. Grant create and edit access to all required objects and fields.
B. Grant visibility to the Gift Entry tab.
C. Grant the View All Data permission.
D. Grant create, edit and delete access to all required objects and fields.
E. Grant access to BDI_BatchOvemde and BDI_DataImport Visualforce pages.

Question 3

A nonprofit has hired a consultant to help implement a Salesforce marketing automation solution.
Which question should a consultant ask the nonprofit first?

A. How much visibility does the nonprofit need into the lifecycle of its marketing leads?
B. Will departments be sharing the same marketing data?
C. How is marketing data maintained and is it currently clean and accurate?
D. What are the overall marketing objectives and strategy?

Question 4

A nonprofit runs a workforce development program for its clients. Job seekers contact the nonprofit via phone, web, and email. The nonprofit wants to track each engagement separately from start to finish. The nonprofit needs to assign job seekers to case managers.
What solution should the consultant propose?

A. Enable web-to-case and customize cases and assignment rules.
B. Create a custom junction object between Contact and Case for the assignment and customize workflow rules.
C. Create a custom multi-select picklist field to track the assignment and customize related lists.
D. Enable web-to-lead and customize leads and assignment rules.

Question 5

A nonprofit organization needs an audit trial of metadata changes over time and the ability to develop, test, and a release project independent of other projects in development. Which development model should be chosen?

A. Application development
B. Change Set development
C. Package development
D. Org development

Solutions: