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To take the Microsoft MB-340 certification exam, you need to have a good understanding of Microsoft Dynamics 365 Commerce and its various features. You also need to have experience in implementing and configuring the software in a retail environment. MB-340 exam consists of multiple-choice questions that are designed to test your knowledge and practical skills in the field.

How to schedule the Microsoft MB-340 Exam?

If you are ready to take the exam, then register for an exam and schedule the exam at the PearsonVUE.

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The MB-340 exam consists of multiple-choice questions and is designed to test the candidate's understanding of Microsoft Dynamics 365 Commerce. MB-340 exam is available in several languages, including English, Japanese, and Chinese. To pass the exam, candidates must score at least 700 out of 1000 points.

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-340

Microsoft MB-340 Exam Syllabus Topics:

SectionWeightObjectives
Set up Dynamics 365 Commerce headquarters25-30%- Configure pricing and discounts
  • 1. Manage trade agreements
  • 2. Configure discount structures
  • 3. Manage loyalty programs
- Configure Commerce parameters
  • 1. Configure number sequences and parameters
  • 2. Configure catalogs
  • 3. Configure organizational structures
  • 4. Configure products and assortments
Implement and manage point of sale25-30%- Configure POS functionality
  • 1. Configure registers and devices
  • 2. Configure payment methods
  • 3. Manage hardware profiles
- Manage store operations
  • 1. Process sales transactions
  • 2. Manage cash and shift operations
  • 3. Process returns and exchanges
Manage customer experiences and order fulfillment20-25%- Manage customer engagement
  • 1. Configure customer orders
  • 2. Configure customer records
  • 3. Manage loyalty programs
- Manage order processing
  • 1. Process omnichannel orders
  • 2. Manage inventory visibility
  • 3. Configure fulfillment workflows
Configure and manage Commerce channels20-25%- Manage retail stores
  • 1. Create and configure stores
  • 2. Manage workers and permissions
  • 3. Configure store settings
- Manage online channels
  • 1. Manage channel publishing
  • 2. Configure e-commerce sites
  • 3. Configure channel navigation

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