Exam Name: BlackBerry 10 Support Specialist
Certification Provider: BlackBerry
Corresponding Certification: BlackBerry-Certifications
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Instant Download BCP-240 Exam Dumps : BlackBerry 10 Support Specialist
Updated: Sep 22, 2026
No. of Questions: 100 Questions & Answers with Testing Engine
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BlackBerry BCP-240 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: BlackBerry 10 OS Fundamentals | - Core OS features and navigation - BlackBerry 10 architecture and components |
| Topic 2: Enterprise Mobility and BES10 | - Device activation and provisioning - BlackBerry Enterprise Service 10 (BES10) overview |
| Topic 3: Security and Policy Management | - Security model of BlackBerry 10 - IT policy configuration and enforcement |
| Topic 4: Applications and Productivity | - Application management and deployment - Email and messaging setup |
| Topic 5: Device Configuration and Troubleshooting | - Connectivity and network configuration - Common device issues and diagnostics |
BlackBerry 10 Support Specialist Sample Questions:
What does the top button on a BlackBeny 10 (BB10) handheld allow the user to do?
- A. Adjust the Volume up/down
- B. Power on/off the device
- C. Launch an application (shortcut key)
- D. Answer a phone call
Correct Answer: B 🗳️
Which of the following BlackBerry Applications enables users to easily migrate to a new BlackBerry 10 (BB10) device?
- A. BlackBerry Link
- B. BlackBerry Desktop software
- C. BlackBerry Protect
- D. BlackBerry Balance
Correct Answer: A 🗳️
A customer has enabled Developer mode on the BlackBerry 10 (BB10). The customer connects the device to a computer and is unable to access the BB10 to load the custom BB10 application. What is the most likely cause for this?
- A. The assigned Developer Mode IP address is conflicting with an already present IP address on the network to which the attached computer has a network connection.
- B. The USB driver was not initialized properly and the BB10 does not present all available interfaces, which prevents the operating system from detecting the Developer Mode IP Address.
- C. The BlackBerry Network Device driver was not installed and the USB connected BB10 does not present its IP Address specified to the operating system of the attached computer.
- D. The USB dhver is not the correct version and needs to be updated to a version that contains the kernel mode driver that allows Developer Mode access.
Correct Answer: C 🗳️
Which of the following is an essential aid to investigate a problem experienced on a BlackBerry 10 (BB10) smartphone when being reported to BlackBerry?
- A. The location of the device
- B. BlackBerry Device Service (BDS) server name
- C. Playbook
- D. The time of occurrence and the device logs
Correct Answer: D 🗳️
A user is unable to login to ActiveSync after activating. What credentials are needed in a Lotus Notes environment?
- A. Windows Authentication password
- B. Internet ID password
- C. BlackBerry device password
- D. Kerberos password
Correct Answer: B 🗳️
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