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In use process, if you have some problems, our study materials provide 24 hours online services, you can email or contact us on the online platform. In addition, our backstage will also help you check whether the BCP-240 exam prep is updated in real-time. If there is an update, our system will send to the customer automatically. Of course, a lot of problems that cannot be addressed by the language, in order to solve this problem, our BCP-240 learning materials provide professional staff for remote assistance, to help users immediate effective solve the existing problems, so as to improve the users’ experience. So choosing our study materials make you worry-free.

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BlackBerry 10 Support Specialist Sample Questions:

1. What does the top button on a BlackBeny 10 (BB10) handheld allow the user to do?

A) Adjust the Volume up/down
B) Power on/off the device
C) Launch an application (shortcut key)
D) Answer a phone call

2. Which of the following BlackBerry Applications enables users to easily migrate to a new BlackBerry 10 (BB10) device?

A) BlackBerry Link
B) BlackBerry Desktop software
C) BlackBerry Protect
D) BlackBerry Balance

3. A customer has enabled Developer mode on the BlackBerry 10 (BB10). The customer connects the device to a computer and is unable to access the BB10 to load the custom BB10 application. What is the most likely cause for this?

A) The assigned Developer Mode IP address is conflicting with an already present IP address on the network to which the attached computer has a network connection.
B) The USB driver was not initialized properly and the BB10 does not present all available interfaces, which prevents the operating system from detecting the Developer Mode IP Address.
C) The BlackBerry Network Device driver was not installed and the USB connected BB10 does not present its IP Address specified to the operating system of the attached computer.
D) The USB dhver is not the correct version and needs to be updated to a version that contains the kernel mode driver that allows Developer Mode access.

4. Which of the following is an essential aid to investigate a problem experienced on a BlackBerry 10 (BB10) smartphone when being reported to BlackBerry?

A) The location of the device
B) BlackBerry Device Service (BDS) server name
C) Playbook
D) The time of occurrence and the device logs

5. A user is unable to login to ActiveSync after activating. What credentials are needed in a Lotus Notes environment?

A) Windows Authentication password
B) Internet ID password
C) BlackBerry device password
D) Kerberos password

Solutions: