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WGU Operations-Management Exam Syllabus Topics:

WGU Operations Management (C215, VDC2) Sample Questions:

1. Which concept of variation measures the central tendency of a set of data?

A) Variable
B) Mean
C) Range
D) Standard deviation

2. How does the status of overall customer satisfaction support supply chain objectives?

A) It measures compliance.
B) It measures efficiency.
C) It measures capacity utilization.
D) It measures space requirements.

3. How do just-in-time (JIT) and lean systems add value?

A) By reducing waste
B) By improving lighting
C) By increasing simplicity
D) By enhancing responsibility

4. Which instrument would use an allocation process for space requirements in an industry scenario?

A) Relationship chart (REL)
B) Rectilinear distance
C) Block plan
D) From-to matrix

5. Which tier-level supplier directly supplies materials or services to a processing and packaging plant?

A) Tier one suppliers
B) Tier five suppliers
C) Tier two suppliers
D) Tier four suppliers
E) Tier three suppliers

Solutions: