Instant Download 9L0-064 Exam Dumps : OS X v10.8 Troubleshooting Exam
Updated: Sep 05, 2026
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Apple 9L0-064 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| File Systems and Storage | 9% | - Disk Utility and volume management - HFS+ and Core Storage - Time Machine backup and restore |
| Network Configuration and Troubleshooting | 15% | - TCP/IP, Wi-Fi and Ethernet settings - Network services and file sharing - Connectivity and DNS issues |
| Startup Process and System Architecture | 12% | - System logs and diagnostic tools - Boot sequence and EFI - Kernel extensions and system launch |
| Security and Privacy | 8% | - Firewall and security settings - FileVault full-disk encryption |
| User Accounts and Permissions | 9% | - Types of user accounts and privileges - Password reset and account recovery - File system permissions and ACLs |
| Installation and Recovery | 16% | - Recovery system and troubleshooting boot issues - Installation methods and migration - System requirements for OS X v10.8 |
| Applications and Processes | 12% | - Application installation and Gatekeeper - Process management and Activity Monitor - Troubleshooting unresponsive apps |
| System Updates and Software Management | 6% | - Managing preferences and caches - Software Update and OS upgrades |
| iCloud and Services | 7% | - Apple ID and service authentication - iCloud integration and syncing |
| Peripherals and Printing | 6% | - Printer setup and troubleshooting - USB, Thunderbolt and Bluetooth devices |
Apple OS X v10.8 Troubleshooting Sample Questions:
Arthur has purchased a new MacBook Pro and has decided to sell his MacBook. Both Macs have OS X Mountain Lion installed and iCloud configured with Arthur's Apple ID. What privacy precaution should he be aware of before selling his MacBook?
- A. If he uses OS X Recovery to erase the disk the MacBook will automatically be removed from the iCloud device list.
- B. He must reinstall OS X Snow Leopard before selling the MacBook to remove it from his iCloud device list.
- C. While connected to the internet, he should deselect Find My Mac and sign out of iCloud to remove the MacBook from his iCloud device list.
- D. He must download the iCloud device utility to remove the MacBook from his iCloud device list.
A user tries to launch an app named "Dangerous" on OS X Mountain Lion and sees the following warning: "Dangerous" comes from an unidentified developer. Your security preferences are set to block installation of applications from unidentified developers." What can the user do to open the application?
- A. Delete the app and try downloading a fresh copy from the internet.
- B. Control-click or right click the icon of the app, select Open from the contextual menu or select 'Anywhere' under System Preferences > Security & Privacy > General > Allow applications downloaded from:
- C. Open the Mac App Store preferences, then change the Application Security settings.
- D. Contact the vendor of the app and ask them to send a product registration key.
The AirPlay Mirroring feature in OS X Mountain Lion allows users to
- A. Send files to anyone around you wirelessly via Wi-Fi
- B. Join a game and play against friends using the game on anIOSdevice
- C. Wirelessly send what is on their Mac screen to an HDTV with a supported Apple TV
- D. Stream audio to an Airport Express base station
You suspect that a customer's MacBook Pro is failing to connect to a network because of a setting. Which technique is the most efficient way for you to test the MacBook Pro with default network settings?
- A. Erase the customer's hard disk, reinstall OS X Mountain Lion, then create a new user.
- B. Start the MacBook Pro from an external disk, or netboot image.
- C. Create a new location in System Preferences > Network.
- D. Create a new user in the Users & Groups preferences pane and test in that user.
A customer with an administrator account finds that she cannot access the Downloads folder in her home directory. The Finder displays the message:
"The folder "Downloads" can't be opened because you don't have permission to see its contents." How can the customer quickly and easily correct these permissions issues with her Downloads folder?
- A. Startup in Single User mode and use command line tools to correct the permissions.
- B. Open the Disk Utility and select repair disk permissions.
- C. Erase the hard disk and restore from a Time Machine backup.
- D. Select the Downloads folder in the Finder, then choose Get Info in the file menu. The folder permission can then be changed back to Read & Write in the Sharing & Permissions section.
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