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Salesforce AP-207 Exam Syllabus Topics:

Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:

1. An energy company is building a Customer 360 view for its call center agents. They start with the Energy and Utilities Cloud Contact Center Console but need to make modifications.
Which tools are primarily used to create and modify this console?

A) Platform: Flaws, Visual Force, Lightning Components, and Apex
B) Industries CPQ: Opportunity, Quote, and Order Management
C) Custom Code: Lightning Web Components (LWC), Apex, and Visual Force pages
D) OmpiStudio: OmniSeript, FlexCards, DataRaptors, and Integration Procedures

2. Which four objects does the EnergyRuntimeServiceSFS sample permission set give View All and Modify All permissions to a user?

A) Work Order. Work Type. Service Appointment. Service Territory
B) Work Order. Work Order Line Hem, Service Appointment, Work Type
C) Work Order. Work Order Line item. Service Territory. Work Type
D) Work Order. Work Order Line Item Work Procedure. Work Plan

3. An energy company has implemented Energy and Utilities Cloud in its call center, and they're now considering extending Salesforce for their customer self-service portal.
What value would the Energy and Utilities Cloud Communities license provide compared to standard Salesforce Communities?

A) Energy and utilities Cloud extends the data model, user interfaces, integrations, and processes used in the call center to the self-service communities' website
B) Energy and Utilities Cloud provides the same data model and tools as the call center to build the self-service portal, but the components used in the call center cannot be reused
C) Energy and utilities Cloud for Communities comes with a set of customizations that would otherwise have to be created through Apex
D) Energy and Utilities Cloud includes a self-service portal built on communities that cannot be further modified to make

4. An energy company generates all new contracts through the Contract Lifecycle Management solutior Salesforce Industries. After a demo, the manager is very interested in using the redlining online doc feature and the reusing clauses library.
According to the manager's expectations, which template type should the developer choose to gene new contracts?

A) JSON Based Document Template
B) The Microsoft Word Document Template
C) POF Template
D) The Velocity Web Template

5. Which two standard Energy and Utilities Cloud data model characteristics are used to differentiate B2B and B2C customers?

A) Accounts with RecordType Service are used to represent B28 customers
B) Accounts with RecordType Consumer are used to represent B2C customers
C) Person accounts are used to represent B2C customers.
D) Accounts with RecordType Business are used to represent B2B customers.

Solutions: