2023 New User-Experience-Designer Exam Questions Real Salesforce Dumps
Course 2023 User-Experience-Designer Test Prep Training Practice Exam Download
Salesforce Certified User Experience Designer certification exam is designed to test a candidate's ability to create user-friendly interfaces that meet the needs of the users. User-Experience-Designer exam covers a range of topics, including design principles, usability testing, and accessibility. Candidates must demonstrate a thorough understanding of these topics to pass the exam.
NEW QUESTION # 34
The Client Service team at Cloud Kicks is having issues when editing an order record. The validation rule returns a top-of-page error indicating two other fields must be provided to validate and save the order changes.
How should they efficiently find the correct fields?
- A. Remove the validation rule completely and provide training about order changes.
- B. Replace the validation rule with help text informing the business requirement.
- C. Replace the top-of-page validation with two field validations, assigning the respective fields.
- D. Make sure the required field names are added to the top-of-page error message.
Answer: D
NEW QUESTION # 35
What should a UX Designer use to design responsively within the Salesforce Lightning Design System (SLDS)?
- A. Lattice System
- B. Material Design
- C. Grid System
- D. JavaScript
Answer: C
NEW QUESTION # 36
A UX Designer is considering the design of a record creation screen for the custom object Appointment.
Appointment records have to record types: Virtual and In-Person, Virtual appointments may have different virtual meeting software options, each with fields specific to it.
Which two considerations should be made when creating this record using Dynamic Forms?
Choose 2 answers
- A. The form will not be available on mobile devices.
- B. All software option sections of the form will always be visible.
- C. Fields can be organized into sections.
- D. The use of tabs when creating the record is not allowed.
Answer: C,D
NEW QUESTION # 37
A UX Designer wants to communicate the value of diversity, inclusion, and equality in design.
Which three business outcomes represent these values?
Choose 3 answers
- A. Greater market share
- B. Fewer workplace debates
- C. Critical investing
- D. Less employee turnover
- E. Economic growth
Answer: A,C,E
NEW QUESTION # 38
A sales representative needs to quickly see key fields whenever viewing an opportunity.
Which three Salesforce feature would allow fields to be available when they are viewing a record?
Choose 3 answers
- A. Highlights Panel
- B. Tabs
- C. Customer Links
- D. List Views
- E. Compact Layout
Answer: B,C,D
NEW QUESTION # 39
A UX Designer at Cloud Kicks has been asked to gather insights for a newly released feature at scale from a Specific set of users in the flow of their work.
Which approach should be used?
- A. A/B Test
- B. Survey
- C. User Interviews
- D. In-App Feedback
Answer: B
NEW QUESTION # 40
Cloud Kicks has requested feature enhancements as a result of user acceptance testing.
In which three ways could the changes be effectively analyzed and implemented?
Choose 3 answers
- A. Deploy enhancements with the feature and adjust scope accordingly.
- B. Develop and deploy all enhancement requests before going live.
- C. Create a prioritization list and perform a feasibility analysis.
- D. Determine the change in scope and impact of each enhancement request.
- E. Reduce unexpected results by configuring and testing in & sandbox.
Answer: B,C,D
NEW QUESTION # 41
Cloud Kicks marketing development representatives need to process incoming leads. Understanding the typical lead to opportunity is essential to the design.
Which three new records would typically be created when they convert a lead?
Choose 3 answers
- A. Opportunity
- B. Contact
- C. Account
- D. Converted Lead
- E. Activity
Answer: A,B,D
NEW QUESTION # 42
An organization must be digitally accessible to enable social opportunity.
What are three core principles of Web Content Accessibility Guidelines (WCAG)?
Choose 3 answers
- A. Understandable
- B. Robust
- C. Operable
- D. Delightful
- E. Abundant
Answer: C,D,E
NEW QUESTION # 43
Cloud Kicks's development team is working on the build of a new custom component using VS Code. They often have new CSS dasses and properties conflicting with the Salesforce Lightning Design System (SLDS).
What should simplify working with SLDS in Lightning Components?
- A. SLDS Validator extension for VS Code
- B. Salesforce Developer Console should be used instead
- C. Install SLDS creator from AppExchange
- D. Keep the SLDS Stylesheet open for reference
Answer: C
NEW QUESTION # 44
Universal Containers (UC) has implemented Service Cloud. There is a flag field on the case object that marks a case as (Sensitive). UC requested that this flag can be viewed by all users who have access to the case but only be edited by the assigned case assessor. The case assessor is a lookup field on the case object. How can an architect achieve this requirement?
- A. Permission Set.
- B. Object Permissions.
- C. Field-level security
- D. Custom Lightning Component.
Answer: D
NEW QUESTION # 45
Cloud Kicks (CK) has an Unlimited Edition Salesforce org. CK's UX Designer has identified that dynamic dashboards could be a useful tool to improve org usability and experience.
How many different dynamic dashboards could they create?
- A. Up to 10
- B. Unlimited
- C. Up to 20
- D. Up to 3
Answer: B
NEW QUESTION # 46
Cloud kicks wants to incorporate human-centered design across its organization.
Which two practices should be adopted?
- A. Putting oneself in the situation of the end user
- B. Creating requirements based business leaders' priorities
- C. Including Innovative ideas to showcase technology
- D. Observing user behavior
Answer: B,D
NEW QUESTION # 47
Cloud Kicks has identified that users are getting anxious over a multiple-step custom Screen Flow with no way of visualizing its completeness.
What should be done to improve the user experience?
- A. Create a Progress Indicator component that displays the flow's stages.
- B. Configure cascading accordions to condense the experience.
- C. Set up a Salesforce Path with Guidance for Success.
- D. Replace multiple-step Screen Flow with a static vertical form.
Answer: A
NEW QUESTION # 48
Service agents are complaining that the new custom object to track reservation has too many fields and is duttering their layouts. All of the fields are necessary, but they would like to display fields and sections of the record as individual components on the page layout with visibility depending on where they are in the reservation process.
Which feature should be recommended?
- A. Dynamic Forms
- B. In-App Prompts
- C. Process Builder
- D. AppExchange Apps
Answer: A
NEW QUESTION # 49
Cloud Kicks wants to apply branding to its current Salesforce org, currently using Lightning Experience. The look and feel must follow company design guidelines.
Which declarative design properties should be used to achieve this?
- A. Create a custom Theme in Themes and Branding, selecting logo, brand colors, and images.
- B. Develop a custom Layout in user interface, attaching a new stylesheet in static resources.
- C. Design a custom Branding set in use interface, selecting a logo, colors, and font type.
- D. Choose one of the built-in Salesforce themes that closest matches the design guidelines
Answer: C
NEW QUESTION # 50
Cloud Kicks (CK) wants to display contact information, including avatar, name, and title, for people who are related to a customer on a Record page. However, title space is available.
Which standard component's design should be used given CK's constraints?
- A. Tree Grid
- B. Table
- C. Interactive Cards
- D. Tiles
Answer: C
Explanation:
Explanation
Interactive cards are compact components that can display information such as avatars, names, and titles in an organized way. Additionally, Interactive Cards are designed to be responsive and can be used to display information on smaller screens, such as mobile devices, without taking up too much space. This makes them ideal for CK's use case, as they can display all of the required information within the limited title space. For more information, see the Salesforce Lightning Design System documentation (https://lightningdesignsystem.com/components/cards/#interactive-cards).
NEW QUESTION # 51
Cloud Kicks wants to drive engagement on its website.
Which two Salesforce features should boost engagement?
Choose 2 answers
- A. Einstain Bots
- B. Automated Invitations
- C. MyTrailhead
- D. Salesforce Connect
Answer: C,D
NEW QUESTION # 52
Sales managers want their team members to help each other close Opportunities. The Opportunity and Account organization-wide defaults are private. To grant Opportunity access to sales reps on the same team, owner ship-based sharing rules were created for each team.
What is the side effect of this approach?
- A. Sales Reps on the same team will have Edit access to the Accounts for Opportunities owned by then team members.
- B. All sales reps will have Read access to Accounts for all Opportunities.
- C. All sales reps will have Read access to all Accounts.
- D. Sales reps on the same team will have Read access to the Accounts for Opportunities owned by their team members.
Answer: D
NEW QUESTION # 53
A branding and marketing team wants to customize the theme in the external customer support site to match the style guide requirements?
What should be the recommended next step?
- A. Override conflicting Salesforce Lightning Design System (SLDS) styles.
- B. Configure the Experience Builder Theme panel.
- C. Create a custom-scoped CSS style sheet.
- D. Link a company style sheet.
Answer: D
NEW QUESTION # 54
A Ux designer has been asked to improve salesforce adoption among sales representatives at cloud kicks after conducting stakeholder and user interviews the designers finds there is no clear consistent sale process What should the designer do next
- A. Tell the customer they need to improve operations before anywork can be done
- B. lock the findings and move forward with presenting possible solutions
- C. recommend field level validation to ensure users are entering the correct data
- D. conduct a workshop with stakeholders to align on correct state and build consenses
Answer: D
NEW QUESTION # 55
Cloud kicks is planning its einstein Bot implementation and has identified common issues the Bot can resolve. CK has determined that extensive technical planning is needed for bot effectiveness and customer satisfaction
- A. Training and support for planning
- B. user interface planning
- C. voice and tone planning
- D. deboarding planning
Answer: B
NEW QUESTION # 56
Which two steps should a UX Designer take to create and deliver responsible and transparent AI technology?
Choose 2 answers
- A. Provide clear explanations of AI predictions or recommendations.
- B. Document model cards to clarify intended context and use cases.
- C. Collect as much data from the user as possible for a catered experience.
- D. Design AI that is seamless enough so the user does not notice.
Answer: A,B
Explanation:
Explanation
Option C. Document model cards to clarify intended context and use cases.
Model cards are documents that describe the intended use, performance, and limitations of AI models. They help ensure that the AI technology is being used responsibly and transparently, as they provide clear information about the model's context, data, and assumptions. This can help reduce the risk of unintended consequences and build trust with users.
Option D. Provide clear explanations of AI predictions or recommendations.
Clear explanations of AI predictions or recommendations help build trust with users and increase understanding of how the AI technology works. By providing an understandable explanation of how a prediction or recommendation was made, users can gain a better understanding of the technology and how it is intended to be used. This can also help reduce the risk of unintended consequences and improve accountability.
NEW QUESTION # 57
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Salesforce User-Experience-Designer Certification Exam is a valuable certification for individuals who want to demonstrate their expertise in designing user interfaces for Salesforce applications. It requires a combination of technical knowledge, design skills, and understanding of user behavior. By earning this certification, you will be able to showcase your skills to potential employers and clients, and you will be recognized as a qualified expert in user experience design for Salesforce.
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