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PRINCE2-Practitioner Certified Professional salary
The average salary of a PRINCE2-Practitioner Certified exam certified expert in:
- United State - 60,000 USD
- England - 35,500 POUND
- India - 6,50,000 INR
- Europe - 45,000 EURO
NEW QUESTION 116
The chair of a quality review meeting advised the Team Manager that, because there were so many major issues, the product had been rejected. The presenter estimated that the corrections would take about two weeks. The re-assessment of the product will take a further week, resulting in a three-week delay. The Work Package only has one week tolerance.
Which 2 actions should the Team Manager take in response to this situation?
- A. Raise an issue explaining that tolerances are forecast to be exceeded.
- B. Ensure that the Quality Register is updated with the quality review result.
- C. Ensure that the situation is included in the next Highlight Report.
- D. Ask the reviewers to work overtime to prevent the delay.
- E. Advise the Project Manager of the risk that there may be a two-week delay in the delivery of one of the products.
Answer: A,B
NEW QUESTION 117
Based on lessons from previous projects that used the ABC Company standard development model, the project board has set low cost and time tolerances for stage 2. As a result, the project manager plans to set very low tolerances for time and cost for all work packages to be carried out during stage 2.
Is this an appropriate application of the 'manage by exception' principle, and why?
- A. Yes, because the project manager should set tolerance equally for all work packages in a stage.
- B. No, because the project manager should divide the stage tolerances between the team managers.
- C. Yes, because setting appropriate tolerances for work packages will help keep the stage within tolerances.
- D. No, because tolerances set by the project manager should be the same as those set by the project board.
Answer: C
Explanation:
PRINCE2-Practitioner
Testlet 1
Project Scenario - Health and Safety Training Project:
ABC Company is a well-established training company that uses a standard model to develop training materials and deliver courses to customers.
ABC Company has commissioned a project in response to recent changes in government legislation relating to health and safety on construction sites. The project will deliver "capability to provide health and safety training", including the materials needed for classroom-based training and e-learning. The expected benefits for construction companies include a reduction in lost days and legal costs due to accidents.
The e-learning course will be developed by a specialist external consultancy. The materials for classroom- based training will be delivered by ABC Company's development team. All course materials will be piloted before they are used. ABC Company will deliver training to its customers and also hopes to sell the course materials to other training companies as part of their operational business. ABC Company will use their own sales and marketing departments to promote the courses.
The legislation requires construction companies to comply with the new legislation within two years. The course materials and trainers have to be accredited by a government agency before courses can be delivered. ABC Company is planning to deliver pilot courses within five months of starting the project.
The ABC Company standard development model for new courses recommends the following stages:
End of the Project scenario.
Additional Information:
The Chief Executive Officer (CEO) founded the company five years ago. Under her leadership, ABC Company has grown quickly into a successful training company. It delivers a range of accredited professional training.
The Finance Director is also a founder member of ABC Company and is responsible for authorizing budgets for the Operations and Development Teams. She authorizes all large contracts personally.
The Purchasing Manager reports to the Finance Director and is responsible for managing and monitoring supplier contracts.
The Operations Director is responsible for the delivery off all training and for the training development budget. His department organizes courses, venues and trainers. They work with the Product and the Sales teams to provide a comprehensive training schedule. ABC Company's IT manager reports to the Operations Director.
The Business Development Director has recently been appointed to identify new training needs and propose new products. She will work with the Operations. Director to ensure a cost-conscious approach and that appropriate development technologies are used for the health and safety course.
The Training Development Manager reports to the Business Development Director and is responsible for developing training materials and gaining accreditation, in accordance with the standard course development model. Course developers in his team have skills in a range of development technologies and are allocated to projects as needed.
The Training Delivery Manager, who reports to the Operations Director, is responsible for ensuring that internal and external trainers deliver ABC Company training courses to the required standard. He also checks course materials to ensure they are fit for purpose and of the required quality.
The Central Services Director has responsibility for corporate communications, facilities management and configuration management. He recently led a project to consolidate all company quality systems into one quality management system and set up a corporate quality department, now managed by the Corporate Quality Manager.
The Corporate Document Manager reports to the Central Services Director. She helped establish the company's document management system and now operates it across the business. She manages a team of administrators and contracts staff when workload is high.
The Sales Director joined ABC Company two months ago and is keen to establish himself by suggesting new markets for the courses and material. All account managers and the marketing team report to him.
They promote existing training courses to other training companies and existing customers.
End of the additional information.
NEW QUESTION 118
Scenario
Extract from the Project Product Description (with errors)
Which 2 statements apply to the Composition section?
- A. Amend entry 2 to 'Selected paper'.
- B. Delete entry 3 because this is NOT a major product to be delivered by this project.
- C. Add 'Calendars distributed to customers'.
- D. Move entry 6 to Derivation because this product already exists.
- E. Delete entry 7 because these will be produced by the photographer.
Answer: A,B
NEW QUESTION 119
Scenario
Additional Information
Product Description
Quality notes from the Daily Log
The Director of Information Technology Division (DIT) has been asked to ensure that any changes to the outsourced staff employment contracts adhere to employment law. The DIT will review future job descriptions of the transferred staff before the final contract is signed with the selected service provider.
The service level agreement between MFH and the selected service provider will specify the type and quality of service required. The selected service provider must follow the industry standards for providing outsourced services.
MFH has a quality management system which contains a document control procedure for all its documentation, however this does not include change management.
All project documents will be subject to a quality review. Nominated products will require a formal approval record signed-off by the quality review chair.
Extract from the draft Quality Management Strategy (may contain errors) Introduction
1. This document defines the approach to be taken to achieve the required quality levels during the project.
2. The Project Board will have overall responsibility for the Quality Management Strategy.
3. Project Assurance will provide assurance on the implementation of the Quality Management Strategy.
Quality management procedure - Quality standards
4. The selected service provider will operate to industry standards for providing outsourced services.
5. MFH document standards will be used.
Records
6. A Quality Register will be maintained to record the planned quality events and the actual results from the quality activities.
7. Configuration Item Records will be maintained for each product to describe its status, version and variant.
8. Approval records for products that require them will be stored in the quality database.
Roles and responsibilities
9. The DIT will check that the employment contracts for outsourced staff adhere to employment law.
10. Team Managers will provide details of quality checks that have been carried out.
11. Team Managers will ensure that the Quality Register is updated with the names of team members who are involved in the review process.
12. The Senior User will review the Product Descriptions of the products to be produced by the selected service provider to ensure that they can be achieved.
Which is a correctly defined acceptance criterion for the transferred staff?
- A. All legal requirements are adhered to for the transfer of staff.
- B. No staff are to be left behind.
- C. Retained staff should be of reasonable competence to maintain the SLA.
- D. Staff should be transferred as soon as possible.
Answer: A
NEW QUESTION 120
Using the Project Scenario and the Extract from Stage Plan for stage 3 provided as additional intonation for
this question in the Scenario Booklet, answer the following 5 questions.
The Stage Plan for stage 3 has been produced.
The Engineering Manager insists that there are to be no interruptions to operations whilst photographs are
being taken of the engineering staff performing their everyday duties and operating machinery. Two weeks ago
the professional photographer produced the photo session schedule based on the operational staff schedule.
The operational staff schedule is produced weekly and maintained by the Engineering Manager.
None of the E500 change budget has been used to date and this is available for the stage.
Which 2 statements apply to the Planning assumptions section?
- A. Delete entry 9 because the photo session schedule should have been approved as part of stage 2.
- B. No change to entry 8 because this cannot be confirmed until all of the label designs entries have been
received and an assessment made. - C. Move entry 9 to External dependencies because the photo session schedule is created by the professional
photographer. - D. Move entry 8 to External dependencies because the label designs are created outside of the scope of the
project. - E. Delete entry 10 because the inclusion of different members from the Engineering team in each photo
should be shown in the Product Description for the photos.
Answer: B,E
NEW QUESTION 121
Project Scenario - Health and Safety Training Project:
ABC Company is a well-established training company that uses a standard model to develop training materials and deliver courses to customers.
ABC Company has commissioned a project in response to recent changes in government legislation relating to health and safety on construction sites. The project will deliver "capability to provide health and safety training", including the materials needed for classroom-based training and e-learning. The expected benefits for construction companies include a reduction in lost days and legal costs due to accidents.
The e-learning course will be developed by a specialist external consultancy. The materials for classroom-based training will be delivered by ABC Company's development team. All course materials will be piloted before they are used. ABC Company will deliver training to its customers and also hopes to sell the course materials to other training companies as part of their operational business. ABC Company will use their own sales and marketing departments to promote the courses.
The legislation requires construction companies to comply with the new legislation within two years. The course materials and trainers have to be accredited by a government agency before courses can be delivered.
ABC Company is planning to deliver pilot courses within five months of starting the project.
The ABC Company standard development model for new courses recommends the following stages:
End of the Project scenario.
Additional Information:
The Chief Executive Officer (CEO) founded the company five years ago. Under her leadership, ABC Company has grown quickly into a successful training company. It delivers a range of accredited professional training.
The Finance Director is also a founder member of ABC Company and is responsible for authorizing budgets for the Operations and Development Teams. She authorizes all large contracts personally.
The Purchasing Manager reports to the Finance Director and is responsible for managing and monitoring supplier contracts.
The Operations Director is responsible for the delivery off all training and for the training development budget. His department organizes courses, venues and trainers. They work with the Product and the Sales teams to provide a comprehensive training schedule. ABC Company's IT manager reports to the Operations Director.
The Business Development Director has recently been appointed to identify new training needs and propose new products. She will work with the Operations. Director to ensure a cost-conscious approach and that appropriate development technologies are used for the health and safety course.
The Training Development Manager reports to the Business Development Director and is responsible for developing training materials and gaining accreditation, in accordance with the standard course development model. Course developers in his team have skills in a range of development technologies and are allocated to projects as needed.
The Training Delivery Manager, who reports to the Operations Director, is responsible for ensuring that internal and external trainers deliver ABC Company training courses to the required standard. He also checks course materials to ensure they are fit for purpose and of the required quality.
The Central Services Director has responsibility for corporate communications, facilities management and configuration management. He recently led a project to consolidate all company quality systems into one quality management system and set up a corporate quality department, now managed by the Corporate Quality Manager.
The Corporate Document Manager reports to the Central Services Director. She helped establish the company's document management system and now operates it across the business. She manages a team of administrators and contracts staff when workload is high.
The Sales Director joined ABC Company two months ago and is keen to establish himself by suggesting new markets for the courses and material. All account managers and the marketing team report to him. They promote existing training courses to other training companies and existing customers.
End of the additional information.
CLOSING A PROJECT
Benefits relating to income and business reputation after the project has closed cannot be shown at project closure.
Which statement describes how the 'closing a project' process makes provision for this?
- A. As part of the 'hand over products' activity, the benefits management approach will be updated to include future activities for benefit measurement.
- B. As part of the 'hand over products' activity, the 'finalized materials' will be passed to the operational business environments.
- C. As part of the 'prepare planned closure' activity. It will be confirmed that the acceptance criteria defined in the project product description have been met.
- D. As part of the 'prepare planned closure' activity. It will be confirmed that the project has delivered what was defined in the project product description.
Answer: B
NEW QUESTION 122
Which of the following activities is the Executive responsible for?
- A. Ensure the desired outcome of the project is specified
- B. Assess and update the Business Case at the end of each stage
- C. Responsible for the benefits review plan
- D. Responsible for the Benefits Review Plan post project
Answer: C
Explanation:
Explanation/Reference:
Organization Theme
Testlet 1
Scenario
Additional Information
Chief Executive Officer (CEO): He started the company 25 years ago and knows his job very well. He injured
his leg two years ago which has restricted his visits to the engineering area. As CEO he has an overall
perspective of the business strategic requirements and the authority to commit resources as required.
Marketing Director: She has been with the company for three years, following a successful career with a
publicity company. She has the ability to represent the needs of the business, particularly as this is a marketing
project. She has the authority to commit the annual business marketing budget, from which the project will be
funded, as she sees appropriate. She will be responsible for monitoring the expected benefits of the calendar,
in particular the improvement of the company's image.
Engineering Manager: He has been responsible for many engineering innovations in the company and is still
as keen and energetic as the day he started. VVhilst he will not be part of the project team, his staff will feature
in the photos for the promotional calendar.
Central Records: This group of five staff looks after all company records and document control. They now
maintain all project files.
Bright Lights: This is the local office supplies company. It supplies all the stationery and office equipment
needs of the company and will supply the stationery for this project.
Portraits ltd: This is a professional photographic company with a number of excellent photographers and a
history of successful work. This company has been selected to take the photos for the company calendar. It
has yet be decided which of the photographers to use.
NEW QUESTION 123
Which is a correctly defined acceptance criterion for the service level agreement (SLA) with the selected service provider?
- A. Any changes to the SLA must be managed through formal change control.
- B. The selected service provider should be located locally.
- C. The SLA must extend for the full duration of the service contract.
- D. External consultants are to assist in the creation of the SLA.
Answer: C
NEW QUESTION 124
Scenario:
Techniques, processes and procedures
1. Any threat that may result in a loss of MFH data must be escalated immediately.
Joint agreements
2.Work is to start at the beginning of week 2 (Stage 4).
3.The project will take two years to complete, at an estimated cost of (GBP)2.5m. Tolerances
4.None.
Constraints
5.MFH staff must not be involved in any heavy lifting during the removal of existing IT equipment.
6.Installation work must take place during MFH normal working hours.
7.+(GBP)10,000 / -(GBP)25,000.
Reporting arrangements
8.Highlight Report every Monday by 10.00 am.
9.The report must contain a summary of all products worked on during the previous week.
10.
Project Manager must be notified of any issues immediately by telephone.
Problem handling and escalation
11. Impact analysis of all issues must be completed within 24 hours.
Extracts or references
12. The Stage Plan for stage 4 is available from Project Support.
Approval method
13. Project Assurance will review the completed Work Package and confirm completion
Which 2 statements apply to either the Techniques, processes and procedures or Constraints sections?
- A. Add 'There must be minimum disruption to current services' to Constraints.
- B. Move entry 5 to Techniques, processes and procedures because this is a technique which staff should be aware of.
- C. Delete entry 1 because this section should contain the techniques, processes and procedures required for specialist product development.
- D. Delete entry 6 because this applies to Office Moves Limited and is therefore outside the Work Package.
- E. Delete entry 7 because this should be contained in the Quality skills required section of the Product Description.
Answer: D,E
NEW QUESTION 125
Which 2 statements should be recorded under the Costs heading?
- A. The new company logo is estimated to cost E4k.
- B. 10 further orders with an average profit of E2k will deliver a benefit of E20k in the first year.
- C. The MNO marketing budget this year is E120k.
- D. Project costs are estimated to be a total of E26.5k.
- E. The project will be funded from the business marketing budget
Answer: D,E
NEW QUESTION 126
Which 2 alternative actions apply to the proposed user assurance for this project?
- A. Retain because their divisions will be the major users of the outsourced services and they can provide the user perspective on the impact of any proposed changes.
- B. Retain because selecting only one of them may cause unnecessary conflict.
- C. Remove because neither of these individuals are from the business functions to be outsourced.
- D. Retain because they are able to help identify stakeholders and their communication requirements.
- E. Retain because they are both very positive about outsourcing the selected business functions.
Answer: A,D
Explanation:
Explanation/Reference:
Question Set 3
NEW QUESTION 127
The Manage by Exception principle sets tolerances for six areas of the project, Time. Cost and Quality are three of them, what are the other three?
- A. Scope, People & Resources, Benefit
- B. Risk, Benefit, Product
- C. Scope, Risk, Product
- D. Scope, Risk, Benefit
Answer: A
NEW QUESTION 128
Which principle is central to the quality theme and provides explicit understanding of what the project will
create?
- A. Focus on products
- B. Manage by exception
- C. Learn from experience
- D. Manage by stages
Answer: A
NEW QUESTION 129
There are four steps in the Risk Management procedure, what are they?
- A. Identify, Assess, Plan, Implement
- B. Identify, Assess, Resource, Implement
- C. Identify, Evaluate, Resource, Implement
- D. Identify, Evaluate, Plan, Implement
Answer: A
NEW QUESTION 130
Scenario
A central government department, the Ministry of Food Hygiene (MFH), faces increasing pressure to cut costs, better manage suppliers' performance and reduce the confusion caused by inadequate internal controls, outdated standards and outdated technology. External consultants were employed to conduct a feasibility study to identify options to address the problems, and the likely costs and benefits. The following options were considered:
● Do nothing.
● Re-engineer selected business functions.
● Outsource selected business functions.
The feasibility study concluded that there was a case for outsourcing the MFH Information Technology Division and the Facilities Division (maintenance of buildings and grounds). The recommendations were:
● One service provider should be contracted to provide the services currently provided by the Information Technology Division and the Facilities Division.
● A 10-year service contract should be agreed with the selected service provider.
The feasibility study developed high-level designs of the current organization, processes, systems and operating models, plus an outline Business Case for the required project. The external consultants also made the following recommendations for the management of the project:
● Use PRINCE2.
● Set up the project with 4 management stages:
Stage 1. Standard PRINCE2 initiation activities.
Stage 2. Create detailed designs (future organization, processes, systems and operating models) and the service level agreement between MFH and the future service provider.
Stage 3. Request and evaluate proposals, select service provider and agree contract.
Stage 4. Transfer equipment and staff, transfer responsibility for service provision and run trial period.
Initial estimates indicated that the project would cost £2.5m and take two years to complete.
MFH senior management agreed that there was a case for outsourcing, and accepted the recommendations as a basis for the project. There is an expected saving of £20m over 10 years.
The Outsourcing project has completed the Starting up a Project process and is now in the initiation stage.
Because of the strategic importance of the project, the MFH Chief Executive Officer has taken the role of Executive. A PRINCE2-experienced Project Manager has been appointed from within MFH. Staff within the business functions being outsourced will work with the external consultants who conducted the feasibility study to define the detailed designs.
Which 2 statements should be recorded under the Major risks heading?
- A. Due to market conditions a suitable service provider may not be found, possibly leading to premature closure of the project.
- B. MFH's operations may be reduced and the 1a-year contract may not achieve its estimated value of
£80m, which would reduce the service provider's profit. - C. The management stages recommended by the consultants may not be appropriate, resulting in confusion in planning.
- D. Owing to employment contract changes staff may resist outsourcing, which would make it difficult to transfer staff to the selected service provider.
- E. The initial estimates, taken from the feasibility study report, indicate that the project will take two years to complete, which means that the business problems would remain for this period.
Answer: D,E
NEW QUESTION 131
......
Topics of PRINCE2-Practitioner Certified Exam
Analyze the application of PRINCE2 principles in context
Apply the PRINCE2 requirements for applying the plans theme, demonstrating an understanding of:
project plan, stage plan, exception plan, the team plan
Apply the PRINCE2 requirements for the business case theme, demonstrating an understanding of:
the recommended risk management procedure
tolerances and raising exceptions
the recommended roles and responsibilities
checkpoint report, daily log, end project report, end-stage report,
quality planning, quality control, quality assurance
recommended roles and responsibilities
Apply the PRINCE2 requirements for applying the risk theme, demonstrating an understanding of:
recommended roles and responsibilities
communication management approach
Apply the PRINCE2 requirements for the organization theme, demonstrating an understanding of:
Apply the PRINCE2 requirements for the quality theme, demonstrating an understanding of:
recommended roles and responsibilities
the recommended project management team structure
Apply the PRINCE2 requirements for controlling progress, demonstrating an understanding of:
exception report, highlight report, lessons log, work package
product description, project product description, quality management approach, quality register
recommended roles and responsibilities
the recommended associated actions
benefits management approach & business case
Carry out the initiating a project process activity, demonstrating an understanding of:
the recommended approach to planning, including the recommended approach to defining and analyzing the products
the recommended roles and responsibilities
recommended roles and responsibilities
risk management approach, risk register
how the themes may be applied
outputs, outcomes, benefits, and dis-benefits
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