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Salesforce Certified Omnistudio Consultant Sample Questions:

1. A company needs to implement new verification processes for contacts in their org. This process relies on three Contact record types: Recruiter, Candidate, and Trainer. The verification process is different for each type of contact. For example, recruiters must pass a background check; trainers must complete mandatory training classes, and candidates must achieve certifications.
Which OmniStudio tools should the consultant recommend to meet these requirements?

A) Single OmniStudio Action that invokes separate Omniscripts
B) Single FlexCard with an Action to invoke an OmniScript
C) Multiple OmniStudio Actions that invoke separate OmniScripts
D) Specific FlexCards with Actions for each type of Contact

2. What is the purpose of Step elements in OmniScript?

A) Groups elements that extract data
B) Allows the user to input data
C) Organizes the script into one or more pages
D) Enables the use of repeatable blocks

3. What business problem does DataRaptor solve?

A) It combines multiple steps and processes into a single server call.
B) lt removes the need to code data mappings for data transformations.
C) It allows developers to create complex API queries declaratively.
D) It guides humans through a complex business process.

4. A consultant wants to proceed with a FlexCard canvas design that will display data from a legacy billing system. The legacy billing system is being extended to add a SOAP endpoint that will allow for the data to be retrieved in XML format. However, the endpoint is not ready yet.
Which data source should the team use to make progress on the design?

A) DataRaptor
B) Apex Remote
C) Apex REST
D) Integration Procedures

5. A company needs to create a process that allows call center admins to retrieve all open cases that have a case type of "network issue" and submit the case data "as-is" to a back-office system for validation in batch on a daily basis. Once the cases have been submitted, the process should trigger an email to the supervisor.
Which three OmniStudio tools should the consultant recommend to meet these requirements?
Choose 3 answers

A) Integration Procedure
B) DataRaptor Turbo Extract
C) DataRaptor Load
D) FlexCard
E) OmniScript

Solutions: