2021 OmniStudio-Consultant Question Bank: Free PDF Download Recently Updated Questions
OmniStudio-Consultant Certification Exam Dumps with 110 Practice Test Questions
Salesforce OmniStudio-Consultant Exam Syllabus Topics:
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NEW QUESTION 43
A company needs to create some boundaries for their sales teams regarding the minimum and maximum discounts that can be applied to their orders. The discount thresholds are set using adjustments such as 5%,
10%, 15%, 20%, 25%, and 30%. The minimum adjustment and the maximum adjustment are determined by their region and their customer lifetime score.
Which two OmniStudio tools should the consultant recommend to meet these requirements' Choose 2 answers
- A. Calculation Matrix
- B. Calculation Procedure
- C. DataRaptor Transform
- D. OmniStudio Action
Answer: A,B
NEW QUESTION 44
When a customer calls to add a new primary contact to their account, call center agents need to complete a I contact form. The agent enters the new contact information using an OmniScript and then needs to generate PDF with the contact information pre-filled that can be shared with the customer.
Which OmniStudio tool should the consultant recommend to generate the pre-filled PDF'
- A. Calculation Procedure
- B. Integration Procedure
- C. DataRaptor
- D. OmniStudio Action
Answer: C
NEW QUESTION 45
Agents for an insurance company need to know the current and past weather conditions when creating claims customers. The consultant implements a FlexCard for weather conditions in the console to ensure the agents h access to the information. The FlexCard needs to provide fields extracted from a weather API and account field from Salesforce.
According to best practice, what data source should be used?
- A. Streaming API
- B. DataRaptor Extract
- C. Integration Procedure
- D. REST
Answer: C
NEW QUESTION 46
An auto insurance company has different rates for each state in the country. The company needs to manage the rates separately, but the formula to calculate the premiums is the same. All the input and output are the same; only the values in the rating tables differ.
Which OmniStudio tool should the consultant recommend to meet this requirement?
- A. Aggregation Steps in a Calculation Procedure
- B. Class-based Calculation Procedure
- C. DataRaptor Transform with an interface Map
- D. Grouped Calculation Matrix
Answer: D
NEW QUESTION 47
A business has a requirement to display an account and all of the associated contacts on a page. The number contacts will vary for each account. For each contact, the page should display first name, last name, email, at phone number with options to edit the contact information or send a message. The primary contact for an a should be highlighted with a blue border.
Which two FlexCards features should the consultant recommend to meet these requirements?
Choose 2 answers
- A. Flyouts
- B. Repeat Block
- C. Datatable
- D. States
Answer: C,D
NEW QUESTION 48
A consultant receives a requirement to display products installed at an account site in a customer's 360° FlexCard view. The business requires that the width of the fields displayed should change depending on the device used to view the FlexCard. For example, the Product Name and Model field elements should display at full width on mobile devices, but they should shrink to 60% on devices such as laptops and desktops.
How should the consultant design the FlexCard to meet this requirement?
- A. Create two states, one for mobile devices and another for non-mobile devices
- B. Enable the Responsive feature on the Product Name and Model field elements
- C. Create two FlexCards, one for mobile devices and another for non-mobile devices
- D. Enable the Mobile-First feature in FlexCard settings
Answer: B
NEW QUESTION 49
A company needs a guided process for their internal support department that will provide the following functionality:
* Allow the user to enter their employee id
* Retrieve name, mobile phone, title, and email using the employee id
* Display the user's details on a page
* On another page, allow the user to enter case details, including subject, category, severity, and description Which three elements should the consultant recommend to meet these requirements using an OmniScrip?
Choose 3 answers
- A. DataRaptor Post Action
- B. DataRaptor Extract Action
- C. Messaging
- D. Calculation Action
- E. Steps
Answer: A,B,E
NEW QUESTION 50
An Insurance company decides to use calculation procedures and matrices to calculate premium costs for new Insurance policies. Prices change very frequently, resulting In multiple copies of the rating or pricing tables.
What is an advantage of calculation procedures that the consultant should highlight in this scenario?
- A. Allows aggregate functions
- B. Allows text concatenation using algebraic operators
- C. Allows AI integration to calculate next best offer using policy attributes
- D. Allows multiple versions that will execute based on when the request is made
Answer: B
NEW QUESTION 51
A customer needs to create an OmniScript to capture payment Information. In the first step of the process, it user selects a payment type such as credit card, debit card, or direct bank account payment. Each payment t should display with a different icon. The process should check to see if the customer has any saved payment information of that type, and if there is, no further action is required. If there is no saved payment informatic then the user should be allowed to enter the information, and the process should save It.
Which three OmniScript elements should be used to meet these requirements?
Choose 3 answers
- A. DataRaptor Post Action
- B. DataRaptor Transform Action
- C. Radio
- D. Select
- E. DataRaptor Extract Action
Answer: A,C,E
NEW QUESTION 52
A healthcare company wants to enable its subscribers to add. edit, or delete dependents related to their policy via their Community portal. The project team decides to use OmniStudio tools to provide this functionality.
In this scenario, which two OmniStudio features should the consultant recommend7 Choose 2 answers
- A. Edit Block
- B. Datatable
- C. Remote Action
- D. Response Action
Answer: A,D
NEW QUESTION 53
A consultant designs a FlexCard with five card states following best practices. Four of the card states have a condition.
At runtime, if two of the states' condition are true, which state will be displayed?
- A. The state with a true condition that has the highest priority
- B. The first state with the highest priority closest to the top of the canvas
- C. The state closest to the top of the canvas
- D. The first state with a true condition closest to the top of the canvas
Answer: B
NEW QUESTION 54
A company uses calculation procedures to determine product pricing. Due to the company's pricing schedules, there is always more than one calculation procedure active at one time for a given date.
In this scenario, how will the calculation engine select which calculation procedure to run?
- A. Priority
- B. Date created
- C. Date modified
- D. Sequence
Answer: A
NEW QUESTION 55
A company has a process that requires a birthday validation. At the beginning of the process, the user is asked to input their birthday. If the user is less than 18 years old. then the process should display an error stating that the age cannot be less than 18. The process should restrict users from continuing. If the user is 18 or older, then the process should proceed without any error message.
Which two OmniScript features should the consultant recommend to meet this validation requirement?
Choose 2 answers
- A. Formula
- B. Alert
- C. Messaging
- D. Calculation
Answer: A,C
NEW QUESTION 56
A business has a project that must be completed soon in order to meet important deadlines. However, the developer on the project has left the company, and the new team on the project has decided to use OmniStudio tools. The development work completed so far was done using APEX code. The new team must complete the project following these guidelines:
* Minimize implementation time
* Ensure end-user processes are as simple as possible
* Find a way to ensure optimal UX
In this scenario, what two actions should the consultant recommend to the project team' Choose 2 answers
- A. Create new LWC templates for branding and styling
- B. Implement FlexCards and OmniScripts for the front-end
- C. Use existing APEX classes as data sources
- D. Replace existing APEX using DataRaptors and HTTP Actions
Answer: B,D
NEW QUESTION 57
What business problem does DataRaptor solve?
- A. It combines multiple steps and processes into a single server call.
- B. It allows developers to create complex API queries declaratively.
- C. lt removes the need to code data mappings for data transformations.
- D. It guides humans through a complex business process.
Answer: C
NEW QUESTION 58
A company needs to implement new verification processes for contacts in their org. This process relies on three Contact record types: Recruiter, Candidate, and Trainer. The verification process is different for each type of contact. For example, recruiters must pass a background check; trainers must complete mandatory training classes, and candidates must achieve certifications.
Which OmniStudio tools should the consultant recommend to meet these requirements?
- A. Multiple OmniStudio Actions that invoke separate OmniScripts
- B. Specific FlexCards with Actions for each type of Contact
- C. Single OmniStudio Action that invokes separate Omniscripts
- D. Single FlexCard with an Action to invoke an OmniScript
Answer: A
NEW QUESTION 59
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