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Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:

1. An energy utility company is implementing the Customer Acquisition Management application. The application should support unauthenticated self-serve portal users.
What's the preferred method to configure the application security to meet the requirement?

A) The Customer Acquisition Management application cannot support unauthenticated self serve portal users
B) A consultant should assign an EnergyftuntimeB2CSales sample permission set to the Guest User profile and an Energyfiuntime82CSalesCustomerCommunityUser sample permission set to customer community users.
C) A consultant should create new permission sets to grant appropriate access to all required objects.
D) A consultant should assign an EnergyRuntimeSales sample permission set to the Guest User profile and an EnergyRuntimeSalesCustomerCommunityUser sample permission set to customer community users.

2. An energy company is an energy retailer with a global presence. They require a solution that can generate, redline, and manage contracts.
Which of the following Energy and Utilities Cloud solutions can be used?

A) Energy and Utilities Cloud - Sales and Service
B) Energy and Utilities Cloud - Contract Lifecycle Management
C) Energy and Utilities Cloud - Document Generation S
D) Energy and Utilities Cloud = Configure Price Quote (CPQ)

3. An energy company wants to accurately price quotes for new. small and medium businesses, which two scenarios would require integration to a third-party system?

A) Some customers existed on a legacy billing system from previous contracts
B) Credit ratings are actively used as a pricing input for small and medium business customers
C) Meter technical data is required from the Distributed System Operator (DSO) m order to confirm supply is possible
D) The potential customer began their journey using WhatsApp.

4. A developer discovers that the Lightning Web Components in their Energy and Utilities Cloud org aren't being rendered correctly.
What could be the likely reason for this issue?

A) Lightning Web Components aren't supported on Energy and Utilities Cloud.
B) The developer needs to re-write the components to be compatible with Energy and Utilities Cloud.
C) Remote Site Settings entries are missing.
D) There are incorrect permissions an Lightning Web Components.

5. 4 utility company is going through an extensive digital transformation. They want to use Energy and Utilities Cloud as a unified desktop application for service agents in order to have a 360-degree view of customers and guided processes for common actions. For this, they require integrations with their customer information system (CIS) and billing systems.
What three common objects are typically part of this Integration?
Choose 3 answers

A) Premise
B) eSignature
C) Meter Pings
D) Account
E) Balances

Solutions: